Returns & Exchanges
At Brumano, we want you to be completely satisfied with your purchase. If your garment doesn't fit perfectly or meet your expectations, you can return or exchange it within 14 days of delivery.
Initiate Request
Contact our customer support team or visit our online portal with your order number and email address to start your return process.
Prepare Package
Place the items in their original packaging with all tags attached and include the original invoice to ensure a smooth processing experience.
Ship Items
Send the package back to our fulfillment center using a trackable courier service or drop it off at any authorized Brumano retail location.
Refund or Exchange
Once our quality team inspects the items, we will process your exchange or issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
